Locale Terms of Service

Effective Date: February 1, 2026

Welcome to Locale! These Terms of Service (“Terms”) govern your access to and use of the meal delivery services provided by Shop Locale, Inc. (“Locale”) including orders placed on our website at shoplocale.com (the “Services”). These Terms are legally binding, so please review them carefully.  By completing the account registration process on shoplocale.com, or by using the Services, you represent and agree that: (1) you have read, understand, and agree to be bound by these Terms; and (2) you are of legal age to form a binding contract with us and you have the authority to enter into the Terms. Agreement to these Terms also includes agreement to all of the terms incorporated herein by reference including our Privacy Policy.  If you do not agree to be bound by these Terms, you may not access or use our Services.

THESE TERMS ARE AN ENFORCEABLE CONTRACT BETWEEN YOU AND LOCALE WHICH AFFECTS YOUR LEGAL RIGHTS. YOU AND LOCALE AGREE TO RESOLVE DISPUTES BY INDIVIDUAL ARBITRATION ONLY, AND TO GIVE UP ALL RIGHTS TO (A) A JURY TRIAL OR (B) PARTICIPATION IN ANY CLASS ACTION. YOU CAN READ MORE ABOUT THESE REQUIREMENTS IN SECTION 5, BELOW.

IN ADDITION, YOUR LOCALE SUBSCRIPTION WILL CONTINUE AUTOMATICALLY UNLESS YOU CANCEL, AS EXPLAINED IN SECTIONS 2.8 and 3.4 BELOW.

IF YOU HAVE OR SUSPECT YOU MAY HAVE ANY FOOD ALLERGIES, PLEASE GIVE SPECIAL ATTENTION TO SECTION 11.2 WHICH RELATES TO ALLERGENS.

PLEASE REGULARLY CHECK SHOPLOCALE.COM TO VIEW THE CURRENT TERMS.

1. User Accounts

1.  Registering an Account. You may set up a Locale user account (“Account”) at any time by following the instructions provided on shoplocale.com. You need to have an active Account to use our Services. To register, you must confirm that you are at least 18 years of age. You may not create an Account or use another user’s Account to access the Services if you are not at least 18 years old. Additionally, you may only create one Account for your use. If Locale determines that an Account is a duplicate or additional Account of an individual user, we may take the steps necessary to remove or disable the additional or duplicate Account.

2.  Account Information; Payment Method. When you register for your Account, you will be asked to provide some personal information, including a phone number, email address and at least one valid payment method (e.g., a bank-issued credit or debit card or other accepted third-party payment account information) (“Payment Method”). You may add additional accepted Payment Methods to your Account at any time. Make sure the information you provide is accurate, complete, and up-to-date information. You are responsible for ensuring its accuracy and keeping your Payment Method information up-to-date. If your Account information is not accurate, complete, and up-to-date, you may not be able to use our Services.

3. Account Security and Usage. The security of your Account is important to us. Please provide unique account information, and do not allow anyone else to use your Account. If you do allow someone else to access your Account or use any Services ordered under your Account, you will be responsible for such access or use. Furthermore, you will immediately stop using our Services if you have been suspended or terminated from the Service, and you may not create or use another Account in an effort to circumvent such suspension or termination. 

4.  Communications. By providing your phone number to Locale, or in connection with your order, receipt or use of our Services, you consent to receive calls or text messages, including calls or text messages sent through automatic telephone dialing systems and pre-recorded calls at any telephone number that you have provided us, in order for us to: (i) notify you about your account; (ii) provide you updates on the status of your order and/or delivery; (iii) collect an outstanding payment; (iv) contact you about exclusive offers and for any other marketing or promotional purposes; and (v) send you order reminders. If you elect to receive text messages or phone calls from us, you are providing your prior express written consent to receive recurring marketing or promotional telephone calls and/or SMS text messages from us (each, a “Call” or “Text Message”), including your consent to marketing messages and calls sent through an automatic telephone dialing system. This service is optional and is not a condition of our Services. Message frequency varies. You can opt out of receiving further Text Messages or Calls at any time. Under no circumstances will we or our affiliates be responsible for any SMS messaging or wireless charges incurred by you or by a person that has access to your wireless device or telephone number. Text Message services are provided on an “as is” basis. Data obtained from you in connection with any Text Message services may include your mobile number, your mobile provider’s name and the date, time, and content of your Text Messages. We may use this information in accordance with our Privacy Policy to contact you. If you change or deactivate a phone number you have provided Locale, you have an affirmative obligation to update your account information and the phone number(s) associated with your account to prevent us from inadvertently communicating with the individuals who acquire any phone number(s) previously linked to your account. Any new or updated phone number you provide Locale may receive our standard marketing Text Messages unless you also unsubscribe through the procedures provided in this section. Following such opt-out, you may continue to receive calls or messages for a short period of time we process your request. It is your responsibility to keep your account information, including your phone number, updated. We may share your telephone number with our service providers (such as billing or collections companies) that we have contracted to assist us in pursuing our rights. You agree that these service providers may also contact you using autodialed or prerecorded calls and text messages, only as authorized by us to carry out the purposes identified above. We may, with notice as required by law, monitor or record your communications with Locale for training and quality assurance purposes.

2. Locale’s Services and Delivery

1. Our Services. Locale offers a recurring, weekly subscription of high-quality, prepared meals.  As part of our Services, we offer a number of meal options that you may choose from.  Each week, you will receive a delivery of the specific number and type of chosen meals.  You can find specific details regarding your selections and Locale’s menu options by accessing your Account on shoplocale.com

2. Order Placement. Orders must be placed on shoplocale.com, where you can select a preferred delivery window at checkout. 

3. Packaging.  All meals are packed in insulated tote bags with ice packs to ensure freshness during transit. 

4. Delivery. Locale delivers orders to the specified location provided at checkout within the chosen delivery window. Delivery is complete once the order has been delivered to the provided address within the scheduled time frame. Locale is not responsible for any loss or theft after delivery completion.

5. Delivery Instructions. Customers who will not be available during the delivery window may provide alternate delivery instructions through their Account on shoplocale.com. Any alternative delivery instructions must be provided to Locale by 12:00 p.m. on the Thursday before the scheduled delivery. If no one is available to receive the delivery, it will be left at the specified location. 

     

6. Tote Bag, Ice Pack, and Container Retrieval.  Locale will retrieve tote bags, ice packs, and food containers left out for collection at the time of the next scheduled delivery.

     

7. Address Changes. Changes to a delivery address must be made in a user’s Account no later than 12:00 p.m. on the Thursday before the scheduled delivery. Changes made after this time cannot be accommodated.

8. Changing your order; Cancellation Procedure. Please note that the cutoff to change an order is 12:00 p.m. on the Thursday before a scheduled delivery. Therefore, if you wish to change your order or cancel your subscription, you must do so before 12:00 p.m. on the Thursday before a scheduled delivery. If you do so after that time, you will be charged and receive your meal(s) that week, and the cancellation will take effect for the following week. To change an order or cancel your subscription, please follow the instructions on shoplocale.com (to cancel, click “Sign In,” navigate to “Plan Settings” and click “Cancel Subscription”). You may also text Locale Support at (866) 570-4371 or email [email protected] stating that you wish to cancel your Account, along with your full name and registered email address.

9. Pausing your order. You have the option of pausing your order through your Account page on shoplocale.com. You will not be charged for any week in which your order is paused by 12:00 p.m. the Thursday before a scheduled delivery. Additionally, pausing an order shall only apply to the week in which you pause, and automatic deliveries will commence the following week, unless you choose to pause the following week.

2.10.Replacement Deliveries. If events beyond our control interfere with our ability to deliver your order, we will attempt to deliver your order as soon as reasonably possible. In some cases, delivery may occur on a date other than your scheduled delivery day. If the delivery of your order is not feasible, we will cancel your delivery for the affected period and—in our sole discretion—issue you a credit, or refund of a part or the whole of the purchase price for that order.

                                   

3. Payment and Pricing 

     

1.  Payment. You agree to pay for all orders made from your Account in accordance with the prices and billing terms in effect at the time an order is made from your Account. You also agree to pay all applicable taxes. To make an order from an Account, you must provide valid payment information (e.g. credit card or debit card,) through shoplocale.com. By placing an order through your Account, you also agree and authorize: (1) the payment method(s) you provide to be immediately charged for all fees and taxes applicable to your order; (2) Locale to automatically charge alternative payment methods associated with your Account if a primary payment method is declined or no longer available; (3) Locale to share payment information and instructions required to complete the payment transactions between Locale, our payment processors, and their third-party payment service providers (e.g., credit card transaction processing, merchant settlement, and related services); and (4) no additional notice or consent is required for the foregoing authorizations. You agree to immediately update your Account in the event of any change in your payment information. Locale reserves the right at any time to change its billing methods. If a payment method cannot be verified, is invalid or is otherwise not acceptable, your order may be suspended or canceled. If a payment is not successfully paid and you do not edit your payment method or cancel your subscription you remain responsible for any uncollected amounts and authorize us to continue billing the payment method, as it may be updated.

2. Shipping and Handling. You agree to pay applicable delivery, shipping, and handling charges as shown at checkout. We reserve the right to add or modify delivery fees as needed.

     

3. Pricing Adjustments. We reserve the right to adjust prices in our sole discretion, at any time and without notice to you; provided, however, that we will provide you with at least ten (10) days’ advance notice of any price changes with your specific orders. Your acceptance of deliveries after such notice has been delivered to you will constitute your acceptance of such price changes, unless you cancel your subscription to the Services in accordance with these Terms. All prices shown on shoplocale.com are in U.S. dollars. Any applicable taxes and other fees or charges are not included and are additional to any prices shown on site. Prices, taxes or other fees may vary geographically. The shipment of meals to you after our delivery of such notice will confirm your acceptance of such changes, unless you cancel your subscription in accordance with these Terms.      

4. Continuous Service. LOCALE IS AN AUTOMATICALLY CONTINUING SUBSCRIPTION SERVICE. BY SIGNING UP FOR THIS SUBSCRIPTION SERVICE, YOU AGREE THAT YOUR SUBSCRIPTION WILL CONTINUE, AND YOU WILL PAY RECURRING PERIODIC PAYMENTS FOR AN INDEFINITE TIME, UNLESS AND UNTIL YOUR SUBSCRIPTION IS      CANCELED BY YOU OR US.  YOU CAN CANCEL YOUR SUBSCRIPTION AT ANY TIME AND FOR ANY REASON BY FOLLOWING THE APPLICABLE CANCELLATION PROCEDURES SET FORTH IN SECTION 2.8. THE SUBSCRIPTION SERVICE CONSISTS OF AN INITIAL CHARGE FOLLOWED BY RECURRING PERIODIC CHARGES AS AGREED TO BY YOU. BY ENTERING INTO THIS AGREEMENT, YOU ACKNOWLEDGE THAT YOUR SUBSCRIPTION HAS AN INITIAL AND RECURRING PAYMENT FEATURE AND YOU ACCEPT RESPONSIBILITY FOR ALL RECURRING CHARGES. LOCALE MAY SUBMIT PERIODIC CHARGES (E.G., WEEKLY) WITHOUT FURTHER AUTHORIZATION FROM YOU, UNTIL YOU PROVIDE ADVANCE NOTICE (IN COMPLIANCE WITH THE CANCELLATION PROCEDURES IN SECTION 2.8) THAT YOU WISH TO CANCEL THIS AUTHORIZATION OR WISH TO CHANGE YOUR PAYMENT METHOD. SUCH NOTICE WILL NOT AFFECT CHARGES SUBMITTED BEFORE LOCALE REASONABLY COULD ACT. IF YOUR PAYMENT DETAILS CHANGE, YOUR CARD PROVIDER MAY PROVIDE US WITH THE UPDATED PAYMENT DETAILS. WE RESERVE THE RIGHT TO USE THESE UPDATED DETAILS FOR FUTURE CHARGES IN ORDER TO HELP PREVENT ANY INTERRUPTION TO THE DELIVERY OF SERVICE.                 IF YOU ELECT TO CANCEL, YOU CAN RE-SUBSCRIBE AT ANY TIME, BUT WE RESERVE THE RIGHT NOT TO PERMIT RE-SUBSCRIPTION WHERE WE HAVE PREVIOUSLY ELECTED TO  CANCEL YOUR  SUBSCRIPTION.

     

     

5. Returns and Refunds. Locale does not accept returns or provide full refunds once a delivery is completed. Customers who experience issues with their order may contact Locale Support via email at [email protected] or via text at (866) 570-4713.

4. Substitution of Ingredients

Due to the perishable nature of many of our ingredients, and market conditions and product supply beyond our control, we reserve the right to adjust the quantity of any ingredients in a meal to discontinue the use of any ingredient or meal or to substitute any ingredients or entire meals, all without notice.  If such a substitution is required, we will make reasonable efforts to notify you before shipment. If you have any issues with any substitution, an ingredient, or a meal, please contact us at [email protected] or text (866) 570-4713.

5. Dispute Resolution

1. Customer Service. We are committed to providing you with an amazing experience, but when that is not possible we will provide an efficient and effective process for resolving your concerns or claims. If you have any compliments, questions, concerns or complaints regarding our Services, or if you incur any loss, damage or injury related to our Services, please contact Locale by email at [email protected] or by text at (866) 570-4713. Please provide: (i) your name, registered email address, and preferred contact information; and (ii) a brief description of the issue. Our support team will contact you for any additional necessary information and attempt to resolve the matter.

2. Arbitration Agreement. In the event we are not able to resolve your concerns informally, either party may initiate a binding arbitration proceeding administered by Judicial Arbitration Mediation Services (JAMS). You and Locale each agree to notify the other party of the dispute in writing at least 30 days before initiating an arbitration. You must send your notice of dispute to Locale by email to [email protected]. If Locale initiates arbitration, Locale will send its notice of dispute by email to the address on your Account. Your notice of dispute must include: (i) your name and preferred contact information, and (ii) a brief description of the events leading to your dissatisfaction or loss, and (iii) your request to resolve the claim. Following receipt of notification, the parties will attempt in good faith to negotiate an informal resolution. If the parties are unable to resolve the dispute within 30 days, either party may commence arbitration by filing a written Demand for Arbitration (available at www.jamsadr.com).

3. Arbitration Procedure. The arbitration will be administered by JAMS under its Comprehensive Arbitration Rules & Procedures (https://www.jamsadr.com/rules-comprehensive-arbitration/) or its Streamlined Arbitration Rules & Procedures (https://www.jamsadr.com/rules-streamlined-arbitration/), generally depending on the value of the dispute, and as amended by these Terms.  The JAMS rules will govern payment of all arbitration fees. Locale will pay the filing fees for any arbitration it initiates. Locale will only seek reasonable attorneys’ fees and costs in arbitration if your claims are objectively baseless, duplicative, or brought to harass Locale. The arbitrator will conduct hearings, if any, by teleconference or videoconference, rather than by personal appearances, unless the arbitrator determines upon request by you or by us that an in-person hearing is appropriate. Any in-person appearances will be held in San Francisco, California, or at the nearest available JAMS another location to your use of the Services if the dispute relates to your use of the Services. The arbitrator’s decision will follow the terms of these Terms and will be final and binding. The arbitrator may award any individualized remedies that would be available in court, including temporary, interim or permanent injunctive relief or relief providing for specific performance of these Terms, but only to the extent necessary to provide relief warranted by the individual claim before the arbitrator. The award rendered by the arbitrator may be confirmed and enforced in any court having jurisdiction thereof. Notwithstanding any of the foregoing, nothing in these Terms  will preclude you from bringing issues to the attention of federal, state or local agencies and, if the law allows, they can seek relief against us for you.

4. Binding Individual Arbitration. YOU AND LOCALE MUTUALLY AGREE TO RESOLVE ANY DISPUTES BETWEEN US EXCLUSIVELY THROUGH FINAL AND BINDING INDIVIDUAL ARBITRATION. Except for disputes described in Section 5.6 below, all disputes arising out of or relating to these Terms or our Services or any aspect of the relationship between you and Locale, whether based in contract, tort (including negligence), statute, fraud, misrepresentation or any other legal theory, will be resolved through final and binding arbitration before a neutral arbitrator instead of in a court by a judge or jury. YOU AGREE THAT LOCALE AND YOU ARE EACH WAIVING THE RIGHT TO TRIAL BY A JURY. The validity, enforceability, revocation, interpretation, or application of this arbitration provision will be decided by an arbitrator and not by a court or judge.

5. Class Action Waiver. You agree that any arbitration will take place on an individual basis; class arbitrations and class actions are not permitted and you are agreeing to give up the ability to participate in a class or collective action.

     

6. Exclusions and Limitations. This arbitration agreement shall not require arbitration of the following types of claims brought on an individual basis: (1) disputes or claims that may be brought in small claims court; (2) claims of sexual assault or sexual harassment occurring in connection with your use of the Services; (3) disputes or claims that arise from actual or threatened infringement, misappropriation, or other violation of a party’s copyrights, trademarks, trade secrets, patents, or other intellectual property rights; or (4) claims arising from loss of life. Furthermore, this arbitration agreement does not prevent either party from seeking emergency injunctive relief from any court of competent jurisdiction as necessary to prevent imminent harm or to otherwise address exigent circumstances (e.g., imminent danger or commission of a crime, hacking, cyber-attack, security threats, data breach, confidentiality breach, infringement or misappropriation of intellectual property, etc.).

7. Third-Party Beneficiaries. This arbitration agreement also applies to claims between you and Locale’s affiliates, employees, agents, officers, and directors (individually and collectively, the "Locale Parties"), and such Locale Parties shall be considered intended third-party beneficiaries of this arbitration agreement.

8. Consumer Complaints. In accordance with California Civil Code section 1789.3, you may also contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs in writing at 1625 N. Market Blvd., Suite S-202, Sacramento, California 95834, or by telephone at 1 (800) 952-5210.                                                                                                         

6. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, LOCALE, ITS AFFILIATES (INCLUDING, BUT NOT LIMITED TO, THEIR LICENSORS, SERVICE PROVIDERS, DIRECTORS, OFFICERS, AGENTS, PARTNERS, REPRESENTATIVES AND EMPLOYEES) SHALL NOT BE LIABLE TO YOU OR ANY THIRD PARTY FOR INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, OR EXEMPLARY/PUNITIVE DAMAGES. THIS LIMITATION SHALL INCLUDE, BUT IS NOT LIMITED TO, DAMAGES RELATED TO PERSONAL INJURY; PAIN AND SUFFERING; EMOTIONAL DISTRESS; BUSINESS INTERRUPTION; LOSS OF PROFITS, REVENUE, BUSINESS OR ANTICIPATED SAVINGS, USE, GOODWILL, DATA; AND WHETHER CAUSED BY TORT (INCLUDING NEGLIGENCE) BREACH OF CONTRACT, OR OTHERWISE, EVEN IF FORESEEABLE. ADDITIONALLY, IN NO EVENT SHALL LOCALE BE LIABLE FOR DISPUTES ARISING OUT OF OR IN ANY WAY RELATED TO THE ACCESS TO OR USE OF, OR INABILITY TO ACCESS OR USE SERVICES, OR THE ORDERING, RECEIPT, OR USE OF ANY MEALS, OR OTHERWISE RELATED TO THESE TERMS (INCLUDING, BUT NOT LIMITED TO, ANY DAMAGES CAUSED BY OR RESULTING FROM RELIANCE ON ANY INFORMATION OBTAINED FROM LOCALE, OR FROM EVENTS BEYOND LOCALE’S REASONABLE CONTROL, SUCH AS SITE INTERRUPTIONS, DELETIONS OF FILES OR EMAILS, ERRORS OR OMISSIONS, DEFECTS, BUGS, VIRUSES, TROJAN HORSES, DELAYS IN OPERATION OR TRANSMISSION OR ANY FAILURE OF PERFORMANCE). UNDER NO CIRCUMSTANCES WILL LOCALE BE LIABLE TO YOU FOR MORE THAN THE TOTAL AMOUNT PAID TO LOCALE BY YOU DURING THE THIRTY (30) DAY PERIOD PRIOR TO THE ACT, OMISSION OR OCCURRENCE GIVING RISE TO SUCH LIABILITY. THE LIMITATIONS SET FORTH IN THIS SECTION SHALL NOT AFFECT LIABILITY THAT CANNOT BE EXCLUDED OR LIMITED UNDER THE APPLICABLE LAW/JURISDICTION, SUCH AS LIABILITY FOR PERSONAL INJURY OR PROPERTY DAMAGE DIRECTLY AND PROXIMATELY CAUSED BY OUR ACTS OR OMISSIONS, OR FOR OUR GROSS NEGLIGENCE, OR WILLFUL MISCONDUCT.

7. Force Majeure 

We will not be liable or responsible for any failure to perform, or delay the performance of, any of our obligations that is caused by events outside our reasonable control (“Force Majeure Event”). A Force Majeure Event includes any act, event, non-happening, omission or accident beyond our reasonable control and includes, but is not limited, to the following: (1) Strikes, lock-outs, or other industrial action; (2) Civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, war, or threat or preparation for war; (3) Fire, explosion, storm, flood, earthquake, subsidence, epidemic, or other natural disaster; (4) Impossibility of the use of railways, shipping, aircraft, motor transport, or other means of public or private transport; (5) Impossibility of the use of public or private telecommunications networks; and (6) The acts, decrees, legislation, regulations, or restrictions of any government. Our performance under these Terms is deemed to be suspended for the period that the Force Majeure Event continues, and we will have an extension of time for performance for the duration of that period. We will use our reasonable efforts to bring the Force Majeure Event to a close or to find a solution by which our obligations under  may be performed despite the Force Majeure Event.

8.      License to Access and Use Our Services and Content

You are granted a limited, non-exclusive, non-transferable license to use the Services for personal, non-commercial purposes only. This license does not allow for any commercial use of the Services or its contents. Any unauthorized use may result in termination of your license and legal action.

9.      User Conduct and Obligations

You agree to comply with these Terms and to use the Services only for lawful purposes. Unauthorized activities include but are not limited to: (1) Attempting to access another user’s account without authorization; (2) Using the Services to harm, harass, or engage in unlawful activities; or (3) Misrepresenting your identity or creating multiple accounts.

     

10. Indemnification

You agree to defend, indemnify and hold harmless Locale, our affiliates, service providers, and licensors and their respective directors, officers, agents, contractors, partners, licensors, representatives, suppliers and employees, from and against any loss, liability, threatened or actual claim, demand, damages, costs and expenses, (including reasonable legal fees) arising out of or in connection with your use if the Services, or any information obtained therefor other than as expressly authorized in these Terms. We reserve the right, at our own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you hereunder, and you shall cooperate as fully as reasonably required by us. You agree to promptly notify Locale of any third-party claims, cooperate with Locale in defending such claims, and pay all fees, costs and expenses associated with defending such claims (including, but not limited to, attorneys’ fees and expenses, court costs, costs of settlement and costs of pursuing indemnification and insurance). This indemnity is in addition to, and not in lieu of, any other indemnities set forth in a written agreement between you and Locale. You agree that the provisions in this section will survive any termination of your Account, these Terms, or your access to the Services.

11. Disclaimers

11.1 Assumption of Risk. YOU ARE SOLELY RESPONSIBLE FOR, AND ASSUME ALL RISKS RELATED TO, THE PROPER AND SAFE PREPARATION (INCLUDING STORAGE, WASHING, AND COOKING), USE, AND CONSUMPTION OF THE CONTENTS OF THE MEAL DELIVERIES. AS SUCH, ALL CONTENTS OF THE RESPECTIVE MEAL DELIVERIES ARE PROVIDED “AS-IS” AND “AS AVAILABLE,” AND, TO THE FULLEST EXTENT ALLOWABLE UNDER THE APPLICABLE LAW, ALL EXPRESS AND IMPLIED WARRANTIES ARE DISCLAIMED. THIS SPECIFICALLY INCLUDES, BUT IS NOT LIMITED TO, THE WARRANTY FOR FITNESS FOR A PARTICULAR PURPOSE, WARRANTIES OF MERCHANTABILITY, AND WARRANTIES FOR THE NON-INFRINGEMENT OF INTELLECTUAL PROPERTY.

11.2 Allergen Information. PLEASE NOTE THAT THE NINE MAJOR ALLERGENS, AS DETERMINED BY THE US FOOD AND DRUG ADMINISTRATION, WHICH ARE WHEAT, EGG, SOY, MILK, TREE NUTS, PEANUTS, FISH, SHELLFISH, AND SESAME ARE STORED, PORTIONED, AND PACKAGED IN LOCALE’S AND OUR SUPPLIER’S FACILITIES. YOU UNDERSTAND, ACKNOWLEDGE AND AGREE THAT WE STORE, PORTION AND PACKAGE THESE PRODUCTS, AND WHILE LOCALE TAKES PRECAUTIONS TO LIMIT ANY CROSS-CONTAMINATION, CROSS-CONTAMINATION MAY OCCUR BETWEEN FOOD PRODUCTS, AND THUS, THE RESPECTIVE MEAL DELIVERIES, MAY CONTAIN SOME OR ALL OF THE ALLERGENS LISTED. YOU ARE ALSO SOLELY RESPONSIBLE FOR KNOWING ABOUT ANY FOOD ALLERGIES YOU MAY HAVE AND VERIFYING THE PRODUCTS AND THEIR CONTENTS BEFORE HANDLING, PREPARING, USING OR CONSUMING SUCH PRODUCTS. LOCALE DOES NOT REPRESENT OR WARRANT THAT THE NUTRITION, INGREDIENT, ALLERGEN, AND OTHER PRODUCT INFORMATION SHOPLOCALE.COM IS ACCURATE OR COMPLETE SINCE THIS INFORMATION IS PROVIDED BY THE PRODUCT MANUFACTURERS OR SUPPLIERS AND ON OCCASION MANUFACTURERS MAY MODIFY THEIR PRODUCTS AND UPDATE THEIR LABELS. WE RECOMMEND THAT YOU DO NOT RELY SOLELY ON THE INFORMATION PRESENTED ON SHOPLOCALE.COM AND THAT YOU CONSULT THE PRODUCTS LABEL OR CONTACT LOCALE IN ORDER TO PROVIDE INFORMATION TO CONTACT THE MANUFACTURER DIRECTLY IF YOU HAVE A SPECIFIC DIETARY OR ALLERGIC CONCERN OR QUESTION ABOUT A PRODUCT.

11.3  Warranty Information. WE ATTEMPT TO DISPLAY THE MEALS YOU WILL RECEIVE IN YOUR ORDERS AND OTHER MATERIALS AND INFORMATION YOU VIEW ON SHOPLOCALE.COM, INCLUDING PRICING AND NUTRITIONAL INFORMATION, AS ACCURATELY AND RELIABLY AS POSSIBLE. HOWEVER, WE DO NOT GUARANTEE THE ACCURACY OF SUCH MATERIALS AND INFORMATION. IN THE EVENT OF AN ERROR, WE RESERVE THE RIGHT, IN OUR SOLE DISCRETION AND SUBJECT TO THESE TERMS, TO CORRECT SUCH ERRORS AND REVISE YOUR ORDER ACCORDINGLY (INCLUDING CHARGING THE CORRECT PRICE) OR TO CANCEL YOUR ORDER AND ISSUE YOU A CREDIT REFUND. YOU FURTHER AGREE THAT THE PRODUCTS AND OTHER MATERIALS YOU RECEIVE IN YOUR ORDER MAY VARY FROM THE PRODUCTS AND MATERIALS DISPLAYED ON THE SITE DUE TO A NUMBER OF FACTORS, INCLUDING, WITHOUT LIMITATION, SYSTEM CAPABILITIES AND CONSTRAINTS OF YOUR COMPUTER, MANUFACTURING PROCESS OR SUPPLY ISSUES, THE AVAILABILITY AND VARIABILITY OF PRODUCTS, DISTINCT COOKING OR OTHER PREPARATION METHODS AND VARIABILITY OF COOKING EQUIPMENT AND APPLIANCES. THE SITE MAY CONTAIN INFORMATION ABOUT PRODUCTS THAT ARE NOT AVAILABLE IN EVERY LOCATION. A REFERENCE TO A PRODUCT ON THE SITE DOES NOT IMPLY OR GUARANTEE THAT IT IS OR WILL BE AVAILABLE IN YOUR LOCATION OR AT THE TIME OF YOUR ORDER. 

12. Modifications to the Services and Terms

In our sole discretion, we will have the right to change, amend, add to, remove, or supplement the Terms (including the Privacy Policy), without notice to you. Any that changes to the procedures applicable to the resolution of disputes shall only apply to disputes which arise after the modified or additional provision is published on the shoplocale.com.

     

13. Governing Law and Venue     

     

You and Locale agree that all arbitrations between you and Locale under these Terms are governed by the Federal Arbitration Act (“FAA”) and federal law, notwithstanding any state or local laws, or the laws of other countries, concerning or purporting to place limits on the availability or scope of arbitration or imposing obligations greater than, or inconsistent with, the FAA. In all other respects, These Terms are governed by the laws of the State of California. Any disputes not subject to arbitration will be resolved exclusively in the state or federal courts of California.

14. Severability

If, for any reason any provision of these Terms related to dispute resolution shall be held to be unenforceable, the remaining provisions of the Terms shall remain in effect to the maximum extent permitted by law in a manner that facilitates resolution of disputes in arbitration in a way that is cost effective to all parties. To the extent that any provision of these Terms is found to be inconsistent with rights, duties, and requirements of the arbitration agreement, or where the application of such a provision would change or render unenforceable any provision of the arbitration agreement, such provision shall be null, void, and of no effect for purposes of dispute resolution and the dispute resolution provisions shall control.

15. Entire Agreement

These Terms and any document expressly referred to herein constitute the whole agreement between you and Locale, and supersede all previous discussions, correspondence, negotiations, arrangements, understandings, or agreements between us relating to the subject matter of any contract. These Terms, and any rights and licenses granted hereunder, may not be transferred or assigned by you without the prior written consent of Locale. Except as otherwise provided herein, these Terms are intended solely for the benefit of the parties and is not intended to confer third party beneficiary rights upon any other person or entity.

16. Notice

Where Locale requires that you provide an email address, you are responsible for providing Locale with your most current email address. If the last email address you provided to Locale is not valid, or for any reason is not capable of delivering to you any notices required or permitted by these Terms, Locale’s dispatch of the email containing such notice will nonetheless constitute effective notice.

17.  Contact Information.

For questions, issues, or further assistance, please contact Locale at:

Email: [email protected]

Text Support: (866) 570-4713

Thank you for choosing Locale!